Reviews

Studio Optix Reviews


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Read the opinions of verified patients.

"Incredible service and attitude from the team. I recently found myself without enough contact lenses for my stay in NY, and Adam Cassel saved me with 5 emergency pairs that saw me through to the end of the trip. I can’t thank him enough! It’s the kind of extra mile that makes a business stand out. I would definitely recommend."

Sander

"So, I purchased a coveted pair of Tom Ford eye glasses and they were a bit loose. I went back in and had them tightened by Adrian. Now I was able to rock them appropriately at all those boring zoom meetings. THEN I stepped on my coveted Tom Gord vintage sunglasses on vacation and the nose bridge and one lens popped out. Visited Optix in case surgery could be done. Sure enough Adrian came to the rescue (again.). Good as new. Great guy and sunny disposition…thank you Adrian!"

Josè

"I forgot my contacts when travelling from Ireland to New York recently. Adam and all the staff were so knowledgeable, helpful and friendly. They really provided a wonderful service. I couldn’t speak more highly of my experience."

Éanna R.

"Mike Silva was elite in helping me try a number of frames in the shop. He helped me decide on one, it was made, and ended up being a bit too heavy for my face. I was able to exchange them for a different pair. Excellent service throughout by Mike and team. I also have popped in a few times for adjustments to my new frames and they are happy to tweak things for the best fit possible."

Joe S.

“Fantastic service and overall great customer experience every step of the process. I met with Dr. Butler for my eye exam and then met with Adam who assisted me in selecting frames. Adam has an excellent eye and presented numerous options that complimented my face and style. Very friendly and professional staff with a fantastic selection of frames. Highly recommend.”

Michael K.

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My first experience at Studio Optix pre-COVID 19 was amazing with Dr. Brandon Butler and the team. Due to COVID-19, I could not visit the store in person so I emailed the company to order glasses. The process was so seamless and professional. Thanks again Adam for your help!
Studio Optix is able to deliver great service in person and remotely..”​​​​​​​

Brandon Y.

“Fantastic service from Adam at Studio Optix! He worked with me over the past few months for my trial contact lenses even during the hard times of COVID as I couldn't get to the city. He was very responsive and was available to assist in any way possible. Was also a pleasure to speak to :) highly recommended!.”​​​​​​​

Ally T.

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